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support engineer/ architects – application servers

Szczegóły oferty nr: 0046/2008
CVO Polska Sp. z o.o.
Branża: IT
Rodzaj pracy: praca stała
Stanowisko: support engineer/ architects – application servers
Wakatów: więcej
Miejsce pracy: Wrocław
Wymagania:
  • University degree in IT, electronics, maths or equivalent
  • At least 2 years of commercial experience as applications developer or technical consultant • Excellent J2EE skills
  • Knowledge of application servers • Knowledge of at least 1 of the following areas: o administration / tunning of operating systems (Windows Server, Solaris, Linux, HP-UX, AIX) o relational data basis (Oracle, Sybase, DB2, MS SQL Server) o C++ or other OOL
  •  Excellent customer focus (able to quickly understand customers’ priorities and respond accordingly, strongly demonstrating service oriented approach, truly wanting to help and resolve customers’ problems) • Excellent communication skills
  • Fluent French (job requires phone interaction with French developers, IT managers, project, managers) and good English skills (technical trainings will be delivered in English, internal company communication is managed in English)
Obowiązki:
  • Manage technical queries and issues raised by end customers
  • Perform troubleshooting work, provide solutions
  • Define technical issues sufficiently to enable root cause analysis leading to product code enhancement or changes
  •  Help shape an investigation and escalation plan
  • Handle various types of customer and business situations: assessing severity and impact, initiate escalations
Sposób aplikowania: CV english version wysłać na adres pkolaczyk@cvo.pl


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