• provide evidence of excellent written and oral skills in French, German, Italian, Spanish or Dutch;
• have a good command of the English language;
• show excellent customer care and a courteous attitude;
• be confident, flexible and results oriented approach;
• be positive, enthusiastic and proactive outlook;
• be a team player.

As a travel agent working for Serco in their dedicated travel industry team, you will be responsible for handling inbound calls and email requests from customers. You will interpret customers’ needs and help them resolve their enquiry promptly in a manner that will result in the highest levels of customer satisfaction.  

Start your career journey with Serco NOW by sending your application to: applyjob.serco@serco.com

We are currently recruiting people to work on the easyJet team. www.sercopoland.com

Please, include the reference number and the following clause: I hereby give consent for my personal data included in my offer to be processed by Intelenet European Services Sp. z o.o. for the purposes of recruitment process, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments).