About You:

• you must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills,
• you must hold at minimum your High School Certificate,
• ideally you will have knowledge of Amadeus reservation program and experience in airline or hospitality industry,
• if you have previous experience in reservations and ticketing we would be very interested to hear from you,
• we certainly want to speak to you if you are bi-Lingual!,
• you must be fluent in English and 1 of the following languages (French, German, Spanish, Italian, Arabic), and have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions means that you are the right person that we are looking for!

About Your Job:

• we are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centres located Wroclaw (Poland),
• as a Customer Service Agent you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimise passenger satisfaction,
• your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.

Please apply via:

http://careers.qatarairways.com/qatarairways/VacancyDetail.aspx?VacancyID=53953